What does the Ombudsman do?

• Investigates and works to resolve problems or complaints affecting long term care residents.
• Identifies problems areas in long term care facilities and advocates or mediates for change.
• Provides information about long term care and related services.
• Promotes resident, family, and community involvement in long term care.
• Educates the community about the needs of long-term care residents.
• Coordinates efforts with other agencies concerned with long term care.
• Visits long term care facilities to talk to residents and monitor conditions.
• Educates residents, their families, and facility staff about residents’ rights and other issues.

      If you have any questions or would like to have a consultation please  contact a  member of your team of Advocates today.
 
 Meyoka Griffin   Zoe Perpall
         Kristy Douglas